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Disclosure of Terms of Trade

 
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TERMS & CONDITIONS

Identifier Names.
  • The website URL name is www.dryfella.co.nz; the Registered Trade Mark logo is dryfella.
  • The business is referred to as mdabusiness to obscure the sender address on parcels to
  • protect the privacy of our customers.
  • the reference on credit card statements is mdabusiness to protect the privacy of our customers.
  • www.dryfella.co.nz, dryfella and mdabusiness are divisions of MDA Business Systems Ltd a New Zealand registered company.
  • dryfella.co.nz is a New Zealand business and we are happy to supply customers in Australia and elsewhere in the world. All prices are in New Zealand dollars and will be charged to your credit card with the rate of exchange on the day. The transaction takes please outside our site using a fully secure banking system. (See 'Security' below.)

Terms of Trade

All users of the dryfella.co.nz website (the Site) agree that access to and use of this Site are subject to the following Terms and Conditions. By using the Site or purchasing products or services from the Site, you accept these Terms and Conditions. If you do not agree to these Terms and Conditions, you should exit the Site and refrain from placing any order. This Terms and Conditions Agreement can be accessed at any time from the bottom of any page of the Site.

Acceptance of Terms and Conditions

dryfella.co.nz reserves the right to change any or all of the information contained on the Site at any time. You should check the current terms and conditions. dryfella.co.nz reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at its sole discretion. Any orders cancelled by dryfella.co.nz, but paid for, will receive a full refund. Each time you use the Site you are agreeing to the Terms and Conditions applicable at that time.

Pricing

All prices in the shopping areas on the Site are in New Zealand dollars (NZ$) and include Goods and Service Tax (GST). Prices may increase or decrease from time to time. Prices shown at the time of purchase are the prices you will pay. In the event that a dryfella.co.nz product is mistakenly listed at an incorrect price, dryfella.co.nz reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, mdabusiness will issue a full refund to your credit card account in the amount of the incorrect price.

Product Availability

Products may be added to or removed from the Site from time to time. While dryfella.co.nz does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Contract, Payment and Security

Orders will be accepted by dryfella.co.nz, for delivery in New Zealand, Australia and worldwide. Payment is in New Zealand currency. Any contract arising from this Site is governed by the laws of New Zealand. Only Mastercard or Visa credit cards are accepted.

Security

dryfella.co.nz uses the secure Hosted Payment page solution from DPS to process online payments. DPS is New Zealand’s largest and most preferred payment gateway provider. Customers can see their cards being authorized and debited in real time, all in a SSL (Secure Socket Layer) environment. DPS is committed to protecting the security of your data.  dryfella.co.nz does not collect or store any credit card information. This information is all processed by DPS. When making a purchase you will be directed to a secure webpage hosted by DPS to enter your payment details. PRIVACY - The payment record will appear on your statement as being processed by mdabusiness.

Returns and Refunds

Please choose carefully as due to the nature of the products, there will be NO RETURN or REFUND other than for the wrong product being delivered. This policy includes Starter and Standard Packs. Any returns must be by prior arrangement with dryfella.co.nz. Please contact dryfella.co.nz, and if return request is approved, a Return Authorisation Reference will be issued which must be included with your return within 10 days of receipt of delivery. The product packaging must be unopened and untampered with - this includes all components of a Starter Pack and all standard packs. When replacements are not available dryfella.co.nz may, at its discretion, provide a complete refund. dryfella.co.nz will notify you via e-mail of the status of the replacement or refund. You can expect a refund in the same form of payment originally used for purchase within 7 business days of dryfella.co.nz receiving your return.

To return products please post or courier your parcel to:
mdabusiness
6C James Laurie Street,
Henderson,
Auckland
0612
New Zealand


NB dryfella is an online business - not a retail store. Our office operates flexible hours so is not always open at normal times. Please contact Customer Support by email or telephone.

Postage or courier charges on returns are not refundable unless by prior arrangement.
 

Warranty

Where the provisions of the New Zealand Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply. Use of this Site, any contracts formed in conjunction with this Site, and these Terms and Conditions are all governed by New Zealand law. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with these terms of trade, or with the use of this Site or supply of any services and/or products.

For any claim to be made the item must be sent directly to mdabusiness,
mdabusiness
6C James Laurie Street,
Henderson,
Auckland
0612
New Zealand


Limitation of Liability
MDA Business Systems Ltd owns and operates dryfella.co.nz and is not liable for any direct, indirect, special, incidental or consequential damages or loss arising out of the use, or the inability to use, the products on this Site. MDA is located in New Zealand and can be contacted at PO Box 21427, Henderson, Auckland 0650. Or in New Zealand on 0800dryfella  0800 379335. International phone [00] 64 21 2749631

NB dryfella is an online business - not a retail store. Our offices operate flexible hours so are not always open at normal times. Please contact Customer Support by email or telephone.

Copyright

This Site (including text, graphics, logos, icons, sound recordings and software) is owned or licensed to dryfella.co.nz. You may not in any form or by any means: (a) adapt, reproduce, store, distribute, display, perform, publish or create derivative works from any part of this Site; or (b) commercialise any information, products or services obtained from any part of this Site; without prior written permission from MDA Business Systems Ltd.

Restricted use

You are authorised to print a copy of any information contained on this Site, unless such printing is expressly prohibited. You may not however on-sell information obtained from this Site without our written permission.

Contact Details

If you have any queries regarding shopping with dryfella.co.nz, please use the contact email system on this site or email info@dryfella.co.nz

Use of the Site by You

Your right to use the dryfella.co.nz Site is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Site.

Disclaimer

The dryfella.co.nz Site provides general information about  the products and services offered. The information contained in the Site has been prepared solely for the purpose of providing information about dryfella and the services and products offered. dryfella.co.nz  reserves the right to change, delete or move any of the material on the dryfella.co.nz Site at any time without notice.

Policy Changes

Any changes to this policy will be posted here.

Termination of access

Access to this Site may be terminated at any time by dryfella.co.nz without notice. The disclaimer will nevertheless survive any termination.

General

dryfella.co.nz accepts no responsibility for any failure to comply with these terms and conditions where such failure is due to circumstances beyond its control. If dryfella.co.nz waives any rights available under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will nevertheless continue in full force.

Title and Risk

Goods are at dryfella.co.nz risk until delivered to the address given for your purchase.

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